Privacy Policy

1. Introduction

13 Taxi Service Melbourne Cab (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, booking services, or contact us.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Full name
Phone number
Email address
Pickup and drop-off locations
Booking details (date, time, service type)
Payment-related information (processed securely via third-party providers)
Device and browser information (for website improvement)

3. How We Use Your Information

We use your information to:

Confirm and manage taxi bookings
Provide airport, corporate, hotel, and event transfer services
Improve customer service and support
Send booking confirmations and service updates
Enhance website performance and user experience
Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your personal information.

We may share information only with:

Drivers and operational staff to complete your booking
Payment gateways for secure transaction processing
Legal authorities if required by law
Service partners assisting in service delivery

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.

6. Cookies and Tracking

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can disable cookies in your browser settings if you prefer.

7. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Your Rights

You may have the right to:

Access your personal data
Request correction of incorrect information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications

To exercise these rights, contact us below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

13 Taxi Service Melbourne Cab
Website: https://www.1300cabsmelbourne.com.au/
Email: melbourne13taxicabs@gmail.com
Phone: +61 480 756 694